BitMart Register

How to Register and Verify Account in BitMart


How to Register a BitMart Account


How to Register a BitMart Account [PC]

Register with Email Address

Step 1: Visit https://www.bitmart.com and click [Get Started]

How to Register and Verify Account in BitMart

Step 2: you can either register by Email or Mobile. Here we take registering by Email as an example. Click [Email]

How to Register and Verify Account in BitMart

Step 3: Enter [your Email address] and set [a login password]

How to Register and Verify Account in BitMart

Step 4: If you are invited by others, click [Add invitation code] and enter [your referral code]. If not, just skip this section.

How to Register and Verify Account in BitMartHow to Register and Verify Account in BitMart


Step 5: Check [User Agreement and Private Policy]

How to Register and Verify Account in BitMart

Step 6: Click [Register]. Then you will see the Email Verification page.

How to Register and Verify Account in BitMart

Step7: Check [your registered email], and enter the six-digit [Email Verification code], and click [Submit]

How to Register and Verify Account in BitMart

Congrats, you are all set! Now you can access BitMart and start trading your favorite cryptos!

How to Register and Verify Account in BitMartTo better secure the security of your account and assets, we require our users to complete two-factor authentication as soon as possible.

Register with Phone Number

Step 1: Visit https://www.bitmart.com and click [Get Started]

How to Register and Verify Account in BitMart


Step 2: you can either register by Email or Phone. Here we take registering by Phone as an example. Click [Phone]
How to Register and Verify Account in BitMart


Step 3: Enter [your country code], [your Phone number] and set [a login password]
How to Register and Verify Account in BitMart

Step 4: If you are invited by others, click [Add invitation code] and enter [your referral code]. If not, just skip this section.
How to Register and Verify Account in BitMart

How to Register and Verify Account in BitMart

Step 5: Check [User Agreement and Private Policy]
How to Register and Verify Account in BitMart

Step 6: Click [Register]. Then you will see the Phone Verification page.
How to Register and Verify Account in BitMart

Step 7: Check your phone, and enter the six-digit [Phone Verification code], and click [Submit]
How to Register and Verify Account in BitMart

Congrats,
 you are all set! Now you can access BitMart and start trading your favorite cryptos!

How to Register and Verify Account in BitMartTo better secure the security of your account and assets, we require our users to complete two-factor authentication as soon as possible.
 

How to Register a BitMart Account [Mobile]

 

Register via BitMart App

Step 1: Open the BitMart App [BitMart App IOS] or [BitMart App Android] you downloaded, click [the upper-left icon]

How to Register and Verify Account in BitMart


Step 2: Click [Login]

How to Register and Verify Account in BitMart


Step 3: Click [Sign Up]

How to Register and Verify Account in BitMart



Step 4: You can either register by Email or Mobile. Here we take registering by Email as an example. Click [Email].

How to Register and Verify Account in BitMart


Step 5: Enter [your Email address] and set [a login password].

How to Register and Verify Account in BitMart


Step 6: If you are invited by others, click [Add invitation code] and enter [your referral code]. If not, just skip this section.

How to Register and Verify Account in BitMart


Step 7: Check [User Agreement and Private Policy]

How to Register and Verify Account in BitMart


Step 8: Click [Sign Up]. Then you will see the Email Verification page.

How to Register and Verify Account in BitMart


Step 9: Check your registered email, and enter the six-digit [Email Verification code], and click [Submit]

Congrats, you are all set! Now you can access BitMart and start trading your favorite cryptos!

To better secure your tradings at BitMart, we require our users to complete two-factor authentication once.
 

Register via Mobile Web (H5)

Step 1: Open bitmart.com on your phone, click [Get Started] 

How to Register and Verify Account in BitMart


Step 2: you can either register by Email or Mobile. Here we take registering by Email as an example. Click [Email].

How to Register and Verify Account in BitMart


Step 3: Enter [your Email address] and set [a login password].

How to Register and Verify Account in BitMart


Step 4: If you are invited by others, click [Add invitation code] and enter [your referral code]. If not, just skip this section.

How to Register and Verify Account in BitMart
How to Register and Verify Account in BitMart


Step 5: Check [User Agreement and Private Policy].

How to Register and Verify Account in BitMart



Step 6: Click [Register]. Then you will see the Email Verification page.

How to Register and Verify Account in BitMart


Step 7: Check your registered email, and enter the six-digit [Email Verification code], and click [Submit]
How to Register and Verify Account in BitMart

Congrats, you are all set! Now you can access BitMart and start trading your favorite cryptos!

To better secure your tradings at BitMart, we require our users to complete two-factor authentication once.
 

Download BitMart App

 

Download BitMart App iOS

1. Sign in with your Apple ID, open App Store, Select the search icon in the bottom right corner; or Click on this link then opened it on your phone: https://www.bitmart.com/mobile/download/inner
How to Register and Verify Account in BitMart

2. Enter [BitMart] in the search bar and press [search].
How to Register and Verify Account in BitMart

3. Press [GET] to download it.
How to Register and Verify Account in BitMart

4. After the installation, return to the homepage and open your Bitmart App to get started.
 

Download BitMart App Android

1. Open Play Store, enter [BitMart] in the search bar and press [search]; Or Click on this link then opened it on your phone: https://www.bitmart.com/mobile/download/inner
How to Register and Verify Account in BitMart

2. Click [Install] to download it;
How to Register and Verify Account in BitMart

3. Return to your home screen and open your Bitmart App to get started.

 

Frequently Asked Questions (FAQ) about Registration

Unbind or Reset My Google 2FA

If you accidentally lost access to your email, phone, or Google Authenticator, please follow the instructions below to reset your Google 2FA.

You need to submit support ticket to unbind or reset your Google 2FA. To start, make sure you have the following documents and information with you:

1. The phone number or email address you use to register on BitMart.

2. Front and back images of your ID Card. (Images and ID number must be legible.)

3. A photo of you holding the front of your ID Card, and a note clarifying your support request. (Selfie not acceptable. Photo, ID number, and the note must be legible.)

  • Date and an explanation of your request MUST be included in the note, please see the example below:
  • 20190601 (yyyy/mm/dd), requesting to unbind Google 2FA in my BitMart account

4. Information about the token name with the most assets in your BitMart account OR any deposit and withdrawal records. You MUST provide at least one information. We highly recommend that you provide as much information as possible so that we can process your request faster.

5. A valid phone number or email address so that our customer support can contact you if needed.

Submit all your documents and information via the Support Center: https://support.bmx.fund/hc/en-us/requests/new

Please Note:

If you did not complete the Identity Authentication (KYC) for your BitMart account and you have a total balance greater than 0.1 BTC, you MUST provide the information mentioned in #3 above. If you failed to provide any required information, we will reject your request for unbinding or resetting your Google 2FA.
 

Download Google Authenticator app

Android

To use Google Authenticator on your Android device, it must be running Android version 2.1 or later.

  1. On your Android phone or tablet, visit Google Play.
  2. Search for Google Authenticator.
  3. Download and install the application.
iPhone iPad

To use Google Authenticator on your iPhone, iPod Touch, or iPad, you must have the latest operating system for your device. In addition, in order to set up the app on your iPhone using a QR code, you must have a 3G model or later.

  1. On your iPhone or iPad, visit the App Store.
  2. Search for Google Authenticator.
  3. Download and install the application.

Setting up Google Authenticator app

Android
  1. On your Android phone or tablet, open the Google Authenticator application.
  2. If this is the first time youve used Authenticator, tap Begin. To add a new account, in the bottom right, choose Add.
  3. To link your mobile device to your account:
    • Using QR code: Select Scan a barcode. If the Authenticator app cannot locate a barcode scanner app on your mobile device, you might be prompted to download and install one. If you want to install a barcode scanner app so you can complete the setup process, select Install, then go through the installation process. Once the app is installed, reopen Google Authenticator, then point your camera at the QR code on your computer screen.
    • Using secret key: Select Enter a provided key, then enter the email address of your BitMart Account in the "Enter account name" box. Next, enter the secret key on your computer screen under Enter code. Make sure youve chosen to make the key Time based, then select Add.
  4. To test that the application is working, enter the verification code on your mobile device into the box on your computer under Enter code, then click Verify.
  5. If your code is correct, you will see a confirmation message. Click Done to continue the setup process. If your code is incorrect, try generating a new verification code on your mobile device, then entering it on your computer. If you’re still having trouble, you might want to verify that the time on your device is correct or read about common issues.
 
iPhone iPad
  1. On your iPhone or iPad, open the Google Authenticator application.
  2. If this is the first time youve used Authenticator, tap Begin setup. To add a new account, in the bottom right, tap Add .
  3. To link your mobile device to your account:
    • Using Barcode: Tap "Scan Barcode" and then point your camera at the QR code on your computer screen.
    • Using Manual Entry: Tap "Manual Entry" and enter the email address of your BitMart Account. Then, enter the secret key on your computer screen into the box under "Key". Next, turn on Time Based and tap Done. 
  4. If your code is correct, you will see a confirmation message. Click Done to confirm. If your code is incorrect, try generating a new verification code on your mobile device, then entering it on your computer. If you’re still having trouble, you might want to verify that the time on your device is correct or read about common issues.

How to Verify Account in BitMart


How to verify my account?

Step 1:  Hover over your register email on the top right of the homepage, and you will see a dropdown menu. Click [Assets]

How to Register and Verify Account in BitMart

Step 2: Under [the Spot] section, click [Verify]

How to Register and Verify Account in BitMart

Step 3: Under INTERMEDIATE account type, click [GET VERIFIED] and complete filling out account verification info.

How to Register and Verify Account in BitMart

It will take up to 24 hours to get your account verification approved.
 

How to set two-factor authentication (2FA)?

Step 1: Hover over your register email on the top right of the homepage, and you will see a drop-down menu. Click [Account]

How to Register and Verify Account in BitMart


Step 2: Scroll down and you can see the Security Settings section. Click [Enable] for Google Authenticator.

How to Register and Verify Account in BitMart

Step 3:
 You will see the bind Google 2FA page and follow the instructions below.
 

Download Google 2FA:


Android device:

- Requirements: To use Google Authenticator on your Android device, it must be running Android version 2.1 or later.
- Downloading the app:

  1. On your Android phone or tablet, visit Google Play.

  2. Search for Google Authenticator.

  3. Download and install the application

 

iPhone, iPad:

- Requirements: To use Google Authenticator on your iPhone, iPod Touch, or iPad, you must have the latest operating system for your device. In addition, in order to set up the app on your iPhone using a QR code, you must have a 3G model or later.
- Downloading the app:

  1. On your iPhone or iPad, visit the App Store.

  2. Search for Google Authenticator.

  3. Download and install the application.
     

Set up Google 2FA:


Android device:

  1. On your Android phone or tablet, open the Google Authenticator application.

  2. If this is the first time youve used Authenticator, tap Begin. To add a new account, in the bottom right, choose Add.

  3. To link your mobile device to your account:

    • Using QR code: Select Scan a barcode. If the Authenticator app cannot locate a barcode scanner app on your mobile device, you might be prompted to download and install one. If you want to install a barcode scanner app so you can complete the setup process, select Install, then go through the installation process. Once the app is installed, reopen Google Authenticator, then point your camera at the QR code on your computer screen.

    • Using secret key: Select Enter a provided key, then enter the email address of your BitMart Account in the "Enter account name" box. Next, enter the secret key on your computer screen under Enter code. Make sure youve chosen to make the key Time based, then select Add.

  4. To test that the application is working, enter the verification code on your mobile device into the box on your computer under Enter code, then click Verify.

If your code is correct, you will see a confirmation message. Click Done to continue the setup process. If your code is incorrect, try generating a new verification code on your mobile device, then entering it on your computer. If you’re still having trouble, you might want to verify that the time on your device is correct or read about common issues.



 

iPhone, iPad:

  1. On your iPhone or iPad, open the Google Authenticator application.
  2. If this is the first time youve used Authenticator, tap Begin setup. To add a new account, in the bottom right, tap Add.

  3. To link your mobile device to your account:

    • Using Barcode: Tap "Scan Barcode" and then point your camera at the QR code on your computer screen.

    • Using Manual Entry: Tap "Manual Entry" and enter the email address of your BitMart Account. Then, enter the secret key on your computer screen into the box under "Key". Next, turn on Time Based and tap Done. 

  4. If your code is correct, you will see a confirmation message. Click Done to confirm. If your code is incorrect, try generating a new verification code on your mobile device, then entering it on your computer. If you’re still having trouble, you might want to verify that the time on your device is correct or read about common issues.

Now the binding is completed, you can use Google Authenticator in future operations to ensure the security of your account.
 

How to set Phone Verification

Step 1: Hover over your register email on the top right of the homepage, and you will see a drop-down menu. Click [Account]
How to Register and Verify Account in BitMart

Step 2: Scroll down and you can see the Security Settings section. Click [Enable] for Phone Verification.

How to Register and Verify Account in BitMart

Step 3:
 You will see the bind Phone Number page and follow the instructions below.

1. Enter [your country code] and [your Phone number]
How to Register and Verify Account in BitMart

2. Click [Send]
How to Register and Verify Account in BitMart

3. Check your phone, then enter the six-digit [Phone Verification code]
How to Register and Verify Account in BitMart

4. Click [Submit]
How to Register and Verify Account in BitMart

Now your Phone number binding succeeded.
 

Frequently Asked Questions (FAQ) about Verification:

Unbind or Reset My Google 2FA

If you accidentally lost access to your email, phone, or Google Authenticator, please follow the instructions below to reset your Google 2FA.

You need to submit support ticket to unbind or reset your Google 2FA. To start, make sure you have the following documents and information with you:

1. The phone number or email address you use to register on BitMart.

2. Front and back images of your ID Card. (Images and ID number must be legible.)

3. A photo of you holding the front of your ID Card, and a note clarifying your support request. (Selfie not acceptable. Photo, ID number, and the note must be legible.)

  • Date and an explanation of your request MUST be included in the note, please see the example below:
  • 20190601 (yyyy/mm/dd), requesting to unbind Google 2FA in my BitMart account

4. Information about the token name with the most assets in your BitMart account OR any deposit and withdrawal records. You MUST provide at least one information. We highly recommend that you provide as much information as possible so that we can process your request faster.

5. A valid phone number or email address so that our customer support can contact you if needed.

Submit all your documents and information via the Support Center: https://support.bmx.fund/hc/en-us/requests/new

Please Note:

If you did not complete the Identity Authentication (KYC) for your BitMart account and you have a total balance greater than 0.1 BTC, you MUST provide the information mentioned in #3 above. If you failed to provide any required information, we will reject your request for unbinding or resetting your Google 2FA.

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